Fieldstar Privacy Policy

Effective date: May 15, 2026

1. Introduction

This Privacy Policy explains how Fieldstar collects, uses, stores, and protects information in connection with our field force management website, applications, and related services. This template is provided for general business use and should be reviewed by qualified legal counsel before publication in your jurisdiction.

2. Information we collect

We may collect account information, business contact details, user profile details, device information, job records, attendance records, GPS location data, photos, notes, customer signatures, proof of delivery records, form submissions, support messages, and analytics data generated through use of the platform.

3. How we use information

We use information to provide the Fieldstar service, schedule and manage jobs, verify field work, support real-time monitoring, generate reports, secure accounts, provide customer support, improve product performance, comply with legal obligations, and communicate about service updates.

4. Location data

Fieldstar may process GPS and location data to support dispatching, route visibility, attendance verification, job progress, proof of work, safety, and operational reporting. Organizations using Fieldstar are responsible for giving appropriate notices and obtaining required permissions from their personnel.

5. Customer and proof records

Photos, signatures, timestamps, delivery confirmations, job notes, and related proof records are processed to document service completion and support accountability between the organization, its workforce, and its customers.

6. Legal bases and consent

Where applicable law requires a legal basis, processing may be based on contract performance, legitimate business interests, consent, compliance with legal obligations, or another lawful basis identified by the organization using Fieldstar.

7. Sharing of information

We may share information with authorized customer administrators, service providers, hosting providers, analytics providers, support tools, professional advisers, regulators, or parties involved in a business transfer. We do not sell personal information as a core business practice.

8. Data retention

We retain information for as long as needed to provide services, meet contractual requirements, support audits, comply with law, resolve disputes, and enforce agreements. Customers may request deletion or export according to their service agreement and applicable law.

9. Security

We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, and disclosure. No system can be guaranteed completely secure, but we work to maintain appropriate protections for enterprise operational data.

10. International transfers

Information may be processed in countries other than the country where users are located. Where required, we use appropriate safeguards for cross-border transfers.

11. User rights

Depending on applicable law, users may have rights to access, correct, delete, restrict, object to processing, request portability, or withdraw consent. Requests should be directed to the organization that provides access to Fieldstar or to Fieldstar using the contact details below.

12. Cookies and analytics

Our website may use cookies or similar technologies to remember preferences, measure website performance, understand traffic, and improve content. Users can manage cookies through browser settings.

13. Children

Fieldstar is designed for business use and is not intended for children. We do not knowingly collect personal information from children.

14. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

15. Contact

Questions about privacy can be sent to info@squincy.com. Organizations using Fieldstar should also provide their own privacy contact details for employees, contractors, and customers.